Customer Services Consultant - Administration

Apply now Job no: 606498
Work type: Permanent Full Time
Location: Auckland
Categories: Customer Service

  • Deliver a professional service every day to all customers and advisers
  • Previous administration experience 
  • Excellent communicator 

Are you passionate about providing exceptional service? We are looking for a customer service administration professional who loves what they do and understands the importance of protecting the future.

About the role

As a member of the Customer Service Insurance Administration Team, you will be a focal point for performing administration functions, providing service excellence, coupled with a strong understanding of our AMP Insurance products. We aim too:

  • Deliver a professional service every day to all customers and advisers
  • Build effective relationships across our business
  • Make the process easy for our customer

Preferred skills& experience

Previous Insurance experience in the financial services industry would be desirable.

You will need to be an excellent communicator both verbally and in writing, as key tasks will see you responding with intermediaries, their support staff, underwriters and customers by phone, email and by letter. You will need to have excellent attention to detail and enjoy following processes, while supporting our customers.

To be successful in this role you will demonstrate a successful track record of working in a administration role in a customer focused environment that has required you to work to set targets and goals, utilising your great time management skills. You will be adaptable and cope well under pressure, whilst remaining professional and customer focussed, always maintaining a high standard in terms of quality of work.


This is an exciting time to join us. At AMP, we're proud of the reputation we've built today, but it's tomorrow we're focused on, driven through strong leadership, increased innovation and with a wealth of career opportunities. A tomorrow built with people who want to do something today.

Not only will you enjoy the benefits of being part of such a well-respected and leading organisation, but you'll also enjoy the opportunities and experiences that belong to your individual journey with AMP. Build your career today with AMP.

To apply for this opportunity please submit your CV by clicking on the "apply" button. Applications close 22 November 2018.


Advertised: New Zealand Daylight Time
Applications close: New Zealand Daylight Time

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