An exciting opportunity exists to join a rewarding, fast paced contact centre team, focused on delighting our customers. We are eagerly searching for passionate, customer service professionals who are able to commence employment / training on the 4th September 2017 and want to be part of a team where there is strong potential for career growth.
This role sits within the North Service Centre, who are an integral part of servicing AMP's North Investment platform. The team provides a high level of service to the AMP Adviser Network and their customers via incoming calls and administration work.
- Completed year 12 or equivalent
- A minimum of 2 years Customer Service experience in a Contact Centre environment
- Previous financial experience preferred
- Diploma in Financial Planning highly regarded
- Adviser office experience highly regarded
To be successful, you will need to be available for the below:
Shifts - on a rotating roster, operating hours 8:30AM – 7:00PM.
Training - initial 7 weeks classroom style training and induction. Successful candidates will be required to attend 7 weeks full time training at the AMP Melbourne office. Hours will be 8:45AM – 5:30PM.
Working for AMP means working for a company that empowers its people to make a difference, while providing the support of a highly talented, experienced team. We understand that it is our customers that make us great. And because people achieve their best in different ways, our culture is flexible and supportive, to give you the freedom to focus on outcomes rather than just processes.
AMP is an organisation like few others. We enjoy a culture that recognises individuality yet encourages collaboration, giving real meaning to our work and making a difference to our people and our customers.
Access a great range of benefits such as flexible working options, retail discounts, social club, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance.
Inclusion & Diversity
AMP welcomes people with all kinds of life and work experiences. Our individual differences - and collective strength - make for great employee, customer and business outcomes. What unique insights could you bring to the AMP team?